Does MRA|Revecore collect money directly from patients?

No. MRA|Revecore never collects money from patients. Instead, we help patients identify the insurance party(s) responsible for their bills. MRA researches each accident, identifies the various parties responsible for payment of medical bills, and then collects on behalf of the hospital from Property and Casualty, Worker’s Compensation carriers, and health insurance plans.

Does MRA|Revecore help me avoid MSP Compliance problems?

Yes. MRA|Revecore researches every accident to provide assurance to both the hospital and to CMS that all responsible parties have been properly billed and settled, resulting in fully compliant billing of any remaining balance to Medicare.

What is the big deal about compliance?

In addition to ensuring MSP Compliance, MRA’s proven practices ensure against improper billing of liability claims whenever a contractual relationship already exists. Without proven processes that demonstrate best efforts to identify pre-existing contractual relationships, hospitals are at risk of over-billing patients and creating exposure to harmful litigation.

How does MRA|Revecore manage on-going partnerships with customers?

Each hospital and/or health system is assigned a dedicated account manager responsible for monthly reporting, process optimization, and for serving as a single point of contact with MRA|Revecore.

Do I have to log in to your system to see the status of accident claims placed with MRA|Revecore?

No. While hospitals have direct access to each accident claim’s status through our portal, they also have real-time access to accident claim status within their own system. During implementation, a bi-directional note feed is established that enables the most recent account updates to be accessed directly from your native HIS system.

Are there any hidden costs other than your contingency fee?

No. MRA’s services are provided on a pure contingency fee basis based upon the dollars we collect from Property and Casualty, Liability, and Workers’ Compensation carriers (we also provide optional Health insurance billing for some hospitals). There are no implementation costs, lien filing costs, or any other transaction costs in our standard model.

Why should I consider outsourcing my Motor Vehicle and/or Workers’ Compensation accident claims?

While these claims typically represent less than 3% of gross revenue, they represent a disproportionately higher expense to collect due to the high level of manual processing required to get them correctly paid. The good news is, they have the potential to generate significantly higher reimbursement rates, when managed correctly.

Why shouldn’t I just bill health insurance?

You should always do your best to identify the responsible party(s) up front. While Health insurance may exist, it often pays only after a hospital has proven there are no other responsible parties. To avoid time-consuming Health denials, research must occur in advance of billing. In addition to avoiding denials, hospitals also benefit from higher reimbursement rates available from the responsible party.

Why shouldn’t I just send uninsured claims directly to my Self-Pay vendor?

You should always do your best to identify the responsible party(s) up front. While uninsured parties may not have Health insurance, they are often covered by Property and Casualty insurance or, alternatively, by Liability insurance proceeds.   Instead of upsetting your patient by sending them a bill for their unplanned accident, you can often identify higher reimbursement rate payers while allowing your patient to avoid the headaches associated with the self-pay collection process.

Can MRA|Revecore provide me with an estimate of the reimbursement “lift” available?

Yes. During the information gathering process, MRA|Revecore performs a complimentary reimbursement analysis for each hospital. MRA reviews a hospital’s data file to assess past financial performance of both Motor Vehicle and Workers’ Compensation accident claims as if they were a separate financial class. We compare your hospital’s prior financial results with our aggregate historical performance, enabling us to project future financial performance, including the amount of net new reimbursement dollar expected from our solution. Throughout service delivery, our account management team continually presents our actual performance vs our projections, enabling clear and continuous measurement of our ROI.

Privacy Policy

Effective March, 2015

Website Privacy Policy

Medical Reimbursements of America, Inc. respects the privacy of individuals who visit our website and protects online personal information in accordance with the terms of this Website Privacy Policy. By visiting our website, you accept and agree to the practices described in this Website Privacy Policy.

How We Collect and Use Personal Information

While you can use many features of our website without being required to provide personally identifiable information, from time to time, you may be requested to provide personal information to view webinars, to gain access to some of our content or services, to contact us, or to receive additional information from us.

Personal information we collect may include: a login ID and password, your name, your title, your employer, your mailing address, your e-mail address, your phone number, your fax number, additional information used to contact you, and information necessary for us to provide you with information or a product.

Automatic Information

We may also collect automatic information about your visit to our website, such as the time of day, your browser type and version, your browser language, your operating system and platform, and the Internet Protocol (IP) address used to connect your computer to the internet. This information is used for analytical purposes and to help us provide services to our customers. We may use this information to administer and troubleshoot our website.

How We Protect Your Personal Information

We have taken precautions to protect your personal information under our control from misuse, loss or alteration. Our security measures include industry standard technology and equipment to help protect your data. Unfortunately, however, no system can ensure complete security and you should take all necessary steps to protect your information and its transmission to us. Since the internet is a public medium, we cannot guarantee the absolute protection of your personal information.

How We Use “Cookies”

“Cookies” are small pieces of information that some websites store on your computer’s hard drive when you visit them. Like many other websites, we may use cookies to identify users for our business purposes.

What We Provide to Third-Parties

Third party agents may need access to some of your personal information. In such cases, we only provide third party agents with the amount of information needed to complete the requested service or transaction. We may also provide your information to our affiliated companies and successors.

In addition, we also reserve the right to provide third parties with aggregate statistics about our customers, traffic patterns, and related site information. This data reflects site usage patterns but does not contain personally identifiable information about any individual user.

Linked Website

We may provide links to third party websites. Because we do not control these websites, we encourage you to review the privacy policies posted on these third party websites. We are not responsible for the privacy practices or content of such websites or the information collected on such websites.

Consent

By using our website, you authorize us to collect information about the pages served to you. You authorize us to use this to personalize the information that we deliver to you and to use your information when calculating aggregate client data. As a site user, you give us and our agents permission to send you e-mails, text messages, or postal mail, or to place phone calls to you related to the information that you request or our services.

Opt Out

We respect your privacy and ability to choose whether to share information with us and any third party. You may choose to “opt-out” of sharing personal information in several ways. When choosing to use certain features or services on the website, you can choose whether to share optional personal information in connection with the feature or service. If you receive communications from us that you prefer not to receive, you may opt out from receiving these communications by specifically indicating this preference in a communication to us sent to privacypolicy@mraresults.com.

Children’s Privacy

In accordance with the Children’s Online Privacy Protection Act, we do not knowingly request or solicit personally identifiable information online from anyone under the age of 13. In the event that we receive actual knowledge that we have collected such personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical.

California Privacy

California Civil Code Section 1798.83 permits individuals who are California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send a communication to us sent to privacypolicy@mraresults.com 

Compliance with Legal Process

We will release specific personal information about you, if required to do so to comply with any valid legal process such as a search warrant, subpoena, statute or court order. We may also use your information to establish or exercise our legal rights or defend against legal claims but are not under any obligation to do so.

Policy Updates

We may change this privacy policy at any time in our sole discretion. So that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it, any updates to our privacy policy will be posted on this web page. Continued use of the website following our posting of the change notice or an updated privacy policy will constitute binding acceptance of those changes.

All user inquiries related to this website or this policy should be directed to privacypolicy@revecore.com.

This website is © Medical Reimbursements of America, Inc., 2019 all rights reserved. Website content may not be reproduced in whole or in part without our express prior written permission.